Privacy Policy for oxygens.co.uk Website and Applied Technology Ltd. Registered in England. No. 14304177. Excelsior House, Mucklow Hill, Halesowen, England, B62 8EP.
Registered with the ICO under reference: ZB526879
At oxygens.co.uk and Applied Technology Ltd, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.
Information we collect We may collect personal information such as your name, email address, phone number, and job title when you fill out forms on our website or contact us directly. We may also collect information about your use of our website, including your IP address, browser type, and operating system.
How we use your information We use your personal information to:
- Respond to your inquiries and provide you with the services and information you request
- Send you marketing communications about our products and services, unless you opt out of receiving such communications
- Analyze and improve our website and services
- Comply with legal obligations
We may share your personal information with our affiliates and third-party service providers who assist us in providing our services, such as website hosting, data analysis, and marketing. We require our service providers to protect your personal information and use it only for the purposes for which we provide it to them.
We may also disclose your personal information if required by law or in response to a lawful request from a government authority.
Cookies and other tracking technologies We use cookies and other tracking technologies to collect information about your use of our website, such as which pages you visit and how long you spend on each page. We use this information to improve our website and services and to provide you with personalized content and advertising.
You can control cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please see our cookies policy information further down this page.
Security We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no data transmission over the Internet or electronic storage system is completely secure, so we cannot guarantee the security of your information.
Links to other websites Our website may contain links to other websites that are not owned or controlled by oxygens.co.uk or Applied Technology Ltd. We are not responsible for the privacy practices or content of these websites.
Your rights You have the right to access and correct your personal information, and to object to its use for marketing purposes. To exercise these rights, please contact us at info@oxygens.co.uk.
Changes to this policy We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we collect, use, and disclose your personal information.
Contact us If you have any questions about this Privacy Policy, please contact us at info@oxygens.co.uk.
Cookies Policy
Cookies Policy for oxygens.co.uk Website and Applied Technology Ltd Company.
At oxygens.co.uk and Applied Technology Ltd, we take your privacy seriously and are committed to protecting your personal information. This Cookies Policy explains how we use cookies and similar technologies on our website and other digital services.
What are cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies enable the website to remember your preferences and provide a more personalized experience.
How do we use cookies?
We use cookies for various purposes, including:
1. Essential cookies: These cookies are necessary for the website to function properly. They enable you to navigate the website and use its features, such as accessing secure areas of the site.
2. Analytics cookies: We use these cookies to collect information about how visitors use our website. This helps us improve the site’s content and user experience. We use Google Analytics for this purpose, which sets cookies on our site.
3. Advertising cookies: We use these cookies to show you targeted ads based on your interests and browsing behavior. We may use third-party ad networks to display these ads.
4. Social media cookies: We use these cookies to allow you to share content from our website on social media platforms, such as Facebook and Twitter.
How can you control cookies?
You can control cookies through your browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please note that if you choose to decline cookies, you may not be able to use some features of our website.
Changes to this policy We may update this Cookies Policy from time to time. We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact us If you have any questions about this Cookies Policy, please contact us at info@oxygens.co.uk.
Oxygens GDPR Statement
What is the GDPR?
The General Data Protection Regulations (GDPR) is effective since May 2018 and replaces the previous legislation about how data is secured and managed. A key requirement under GDPR is an individual’s right to be informed regarding the collection and use of their personal data.
Oxygens is committed to protecting your confidentiality and respecting your privacy, and take our obligations under data protection legislation seriously.
What data do we hold?
Oxygens holds information about your personal information and health. This may include your demographics such as name, address, date of birth, ethnicity and gender. Medical information collected may include medical treatments including vaccinations, past medical history, health surveillance records, referral information, and specialist reports. We operate according to very strict internal guidelines, and always ensure that medical data is processed fairly, securely and lawfully.
Who do we collect data from?
Sources of data may include yourself or other medical service providers. We will seek your consent prior to requesting any data from your GP or any specialists involved in your care.
Why do we need the data?
We collect only the necessary and relevant personal and medical data to enable us to fulfill our obligations to you in the services we provide. This includes for the purpose of supply of hyperbaric oxygen equipment and ensuring health & safety.
The data is also used to help Oxygens meet our legal obligations under the Health & Safety at Work Regulations.
Lawful Basis for processing the information
The main legal basis for processing your personal information is as below:
Article 6 (1) (f): processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Article 9 (2) (a): the data subject has given explicit consent to the processing of those personal data for one or more specified purposes.
We hold and process your information in accordance with the Data Protection Act 2018 as amended by the GDPR, as explained above
We have a duty to:
– maintain full and accurate records of the care we provide to you,
– keep records about you confidential and secure,
– provide information in a format that is accessible to you.
Where do we store your data?
Your medical related data is stored in an electronic format on a highly secure database which can only be accessed with an authorized secure password by Oxygens personnel. Some data may be collected as a hard copy which is then scanned into the system. All hard copy records are securely shredded and recycled by a reputable company, compliant with GDPR.
We keep minimal paper records, but any that we do, are kept locked in secure filing systems within the offices of Oxyegns.
The server is managed by an outside company, located within the UK, who have provided evidence of their GDPR compliance and the server is backed up regularly to a secure database network.
Under Health and Safety at Work Regulations; data must be stored for a certain period. For example, data concerning the Control of Substances Hazardous to Health Regulations 2002 (COSHH) must be kept for 40 years.
As part of the essential data collection process we use Pandadoc, a secure web-based document management platform that allows users to create, send, track, and e-sign documents in a seamless and efficient way.
All pandadoc collected data is encrypted at rest with AES-256 and sophisticated encryption keys management. Pandadoc is both HIPPA and GDPR compliant. Further details can be found at Pandadoc Security.
Our professional code
Anything that you tell or share with us about your health is confidential. Our administration staff and consulting staff are aware of the strict guidelines related to your information. What this means for you is that your health information remains confidential within the confines of Oxygens.
Communicating with you
We may connect with you in person, by telephone (work, home or mobile), by post (to your home address), by email (via a secure email address if you have provided us with one) or via text message for appointment confirmations. If you would like to opt out of text message reminders, then please contact us at info@oxygens.co.uk.
We may disclose data if necessary under the conditions listed below; if disclosure is necessary only minimum and relevant information will be released:
– we are legally obliged to do so;
– disclosure is made at your request or with your consent;
– in the event of a medical emergency;
– if necessary to prevent/control significant health and safety risks to yourself and/or others;
We will not share information about you with third parties without your consent unless the law allows us to.
Audits and reporting
As part of our continuous improvement process, we carry out audits of our records. The information taken is reported collectively, it is anonymised and no personal individual information is disclosed. If you have any concerns about this, please discuss with us.
Your rights
You have right to ask for a copy of the information we hold about you. The request should be made in writing to info@oxygens.co.uk and should be responded to within 30 days, free of charge.
Concerns
If you have any questions or are concerned about how your personal data is collected or processed, please first raise your concerns with us directly on info@oxygens.co.uk
The right to complain
Oxygens employs a Data Protection Officer to check that we handle personal information in a way that meets data protection law. If you are unhappy with the way in which we use your personal information please tell our Data Protection Officer at info@oxygens.co.uk.
You also have the right to complain about how we use your personal information to the Information Commissioner’s Office (ICO). Details about this are on their website at www.ico.org.uk.
Last Updated: 22/03/2023